Privacy Policy

1. Introduction

At Geocoder Cloud, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our geocoding and address standardization service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (encrypted and hashed)
• Account preferences and settings
• Billing information (for paid tiers)

2.2 API Usage Data

When you use our API services, we collect:

• API requests and responses
• Request timestamps and frequency
• IP addresses for security and rate limiting
• User agent information
• Error logs and performance metrics

2.3 Address Data

We process address data submitted through our API for geocoding and standardization purposes. This data is processed in real-time and is not permanently stored unless explicitly required for service delivery.

2.4 Technical Information

• Browser type and version
• Operating system
• Referring website
• Pages visited on our site
• Time and date of visits

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our geocoding services
• Processing API requests and returning geocoded results
• Managing your account and authentication
• Monitoring usage and enforcing rate limits
• Improving our services and developing new features
• Communicating with you about your account or our services
• Detecting and preventing fraud, abuse, or security violations
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, such as hosting providers, email services, and payment processors.

4.2 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit using HTTPS/TLS
• Secure password hashing using bcrypt
• API key authentication and rate limiting
• Regular security audits and monitoring
• Access controls and employee training

6. Data Retention

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Withdrawal: Withdraw consent for data processing (where applicable)

8. Cookies and Tracking

We use minimal cookies for:

• Authentication and session management
• Remembering your preferences
• Basic analytics to improve our service

You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through our service interface. The updated date will be reflected at the top of this policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: